Group Program Agreement

This Group Program Agreement is made between Farris & Company BV (hereinafter “Program Host”) and you (hereinafter “Participant”). Collectively, Program Host and Participant will be referred to as the “Parties.” The Parties agree to the following terms and conditions

1.  Conditions

This Agreement is effective upon (1) registration of the Participant, (2) payment of the Registration Fee, and (3) confirmation of registration by Program Host. Upon completion of these conditions, this Agreement shall take effect. 

1.  Scope of Program

Pinterest Manager Business Builder is an online Pinterest Manager Service Provider program where Program Host provides services and deliverables to a group. 

Individuals who participate in Program Name are referred to in this Agreement as “participants.” Participants are visible to each other and will have the opportunity to interact with each other. 

Program Host agrees to provide the deliverables and services as promised on the Program checkout page, which includes:

Course Modules that will help you to double your revenue:

• Packaging and Pricing: Learn how to create offers that align with your lifestyle and income goals.
• Marketing Your Business: Master client attraction strategies, from cold pitching to social media.
• Messaging and Attracting Clients: Create clear, compelling messaging that speaks to your dream clients.
• Systems and Workflows: Streamline your operations with proven processes that save you time and reduce stress.
• Hiring a Team: Discover how to delegate with confidence and build a strong, reliable team.

1:1 Coaching: 

• Tailored support and action plans to address your specific challenges.

Group Coaching:

• Monthly Q&A calls to tackle your biggest questions and keep you on track
• Access to all replays

Community:

• Private Google Chat channel to connect with Heather and other Pinterest managers with the same goal – you will need a gmail for access to this. Even if you need to create a temporary gmail email address I would suggest doing so.

Lifetime Access to Learning Materials:

• Revisit the training anytime to refine your strategies as your business grows and evolves for as long as I have my business. If I shut my business down I will notify you in writing and give you the opportunity to download anything you wish before archiving materials.

Review Requests

• Audit/analysis/feedback of key elements of your business (emails, forms, packages, contracts, etc) – limited to 3 reviews per element. 

Off-boarding call for each member

Access to Pin Profit Academy for the duration of the program – if you are currently a member nothing for you will change.

Participant understands that this Program does not include ongoing support once the program ends or additional services outside of those specifically outlined herein. Should Participant wish to obtain additional services, Participant may reach out to Program Host to request those additional services.

1. Participant Responsibility and Results Disclaimer

Farris & Company BV provides training, coaching, tools, and resources designed to help participants build and grow their Pinterest management business. While the Program delivers proven frameworks, strategies, and educational materials, results are not guaranteed.

The success of each participant depends on many factors, including but not limited to: personal effort, consistency, implementation of the strategies provided, pre-existing business conditions, and market factors outside the control of Farris & Company BV.

By enrolling in the Program, participants acknowledge and agree that:

1. They are fully responsible for their own progress, outcomes, and results.

    

2. Farris & Company BV does not guarantee specific income, clients, or business growth results from participation in the Program.

    

3. The Program provides the resources, education, and support, but implementation is the participant’s sole responsibility.

    

If a participant believes they have not received the promised outcome of the Program, they must first demonstrate that they have:

• Attended or watched all available coaching calls and trainings;

   

• Completed all course modules and related assignments;

   

• Actively implemented the strategies taught, including marketing, pricing, and systems steps; and

   

• Requested feedback or support through the available channels during the Program term.

   

Failure to show reasonable effort and engagement, as determined by Farris & Company BV, will nullify any claim for remedy, refund, or dispute regarding Program outcomes.

Participants further acknowledge that coaching involves personal judgment, and that the Program’s guidance is educational not a substitute for independent business advice, legal counsel, or financial planning.

1.  Registration Fee

In consideration of Program Host’s obligations and the mutual promises set forth in this Agreement, Participant agrees to pay Program Host a single payment of $997 USD (hereinafter “Registration Fee”).

Program host is also offering 2 payment plans as outlined below:

2 payments $500 USD

3 payments of $350 USD

Payment is due immediately upon registration for pay in full and in 30 day installments for payment plans.

1.  Method of Payment

Program Host will provide an online payment link to Participant. Participant agrees to make payment by debit or credit card using the linked checkout page. 

1.  Refunds & Program Cancellation

1. Program Cancellation by Farris & Company BV
   If the Program is cancelled by Farris & Company BV for any reason before completion, participants will receive a full refund of program fees paid, excluding any third-party payment processing fees.
2. Participant Cancellations
   Because this Program provides immediate access to proprietary digital materials, live sessions, and coaching resources, all sales are considered final once access is granted.
   In accordance with EU consumer law for digital content, participants expressly acknowledge and agree that:

• Access to the Program begins immediately upon enrollment;
• By accessing or downloading Program materials, they waive their 14-day right of withdrawal under Directive (EU) 2019/770 and the Dutch Civil Code; and
• No refunds will be issued for change of mind, lack of participation, or failure to achieve expected results.

3. Program Promise and Proof of Participation
   If a participant believes the Program has not delivered as promised, they must first demonstrate reasonable effort by providing documentation that they:

• Completed all course modules and exercises;
• Attended or watched all live coaching sessions or replays;
• Submitted requests for feedback and implemented provided recommendations; and
• Actively engaged in the Program’s private community for support.

Refund or remedy requests submitted without such documentation will be denied. Determinations regarding eligibility for any remedy rest solely with Farris & Company BV.

4. Exceptions
   Refunds may be considered only in exceptional cases where the Program is unavailable or access cannot be restored due to a verified technical failure caused by Farris & Company BV.

1.  Cancellation & No Show Policy

Participant understands that space is reserved for Participant’s attendance upon registration and Program Host forgoes other income opportunities in reliance on Participant’s registration. 

The Registration Fee is not transferable to subsequent programs outside of Pinterest Manager Business Builder, events, or offers. 

1.  Participant Conduct

Participant agrees to comply with the policies of the video conferencing platform through which the Program is hosted. These policies are specifically incorporated by reference here. 

Program Host, Program Host’s staff, and Program participants maintain the right to a safe and harassment-free environment. Harassment shall include, but not be limited to the following behaviors: overuse of foul or graphic language; sexual advancement or insinuation; yelling; repeated phone calls, texts or emails that supersede reasonable levels of communication; bullying; name calling; general lack of cooperation, not following processes and belittling of the duties Program Host or Program Host’s staff are contracted to perform.

Participant understands and agrees that engaging in any harassment or disruption of the Program events or activities will result in immediate removal from the Program, without refund of payment. 

1. Medical Needs

Participant agrees to notify Program Host of accessibility requirements at time of registration. 

Participant understands and acknowledges that the Program includes exposure to: 

• Loud noises
• Flashing lights
• Written transcripts of videos

1. Privacy

Participant agrees to respect the privacy of persons in attendance at the Program. Participant agrees to refrain from posting or publishing any media which identifies a person at the Program without that person’s consent. Program Host has the right to remove participants in violation of this provision, without refund. 

Program Host’s Privacy Policy is specifically incorporated by reference here.

By participating in the community chat, participants understand that other members will see their name, email handle, and any content voluntarily shared. Participants are responsible for any personal information they choose to disclose. 

1. Intellectual Property 

The Program includes programs and materials owned or licensed by Program Host. No programs or materials may be redistributed, copied, or used to create a derivative work without Program Host’s written consent. 

1. Relationship of the Parties

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. Program Host agrees only to provide Participant with access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors, is not intended as, and shall not be understood or construed as, professional advice.

1. Warranties and Representations

The Parties warrant and represent that they are free to enter into this Agreement and have the authority to do so.

No other warranties are made, whether express or implied. All information provided during the Program is for educational and entertainment purposes only and is provided on an “as is” and “as available” basis. Program Host disclaims all warranties of any kind as to the use of information provided during the Program, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and noninfringement. 

Program Host specifically disclaims any warranty that the Program (1) will meet Participant’s needs or goals, (2) will be free of errors, reliable, or timely, or (3) that errors will be corrected. Participant understands the importance of consulting third party legal and financial professionals and promises not to act or refrain from acting based solely on information gathered during the Program. 

1. Limit of Liability

LIABILITY SHALL BE LIMITED TO THE REGISTRATION FEE. EXCEPT AS PROHIBITED BY LAW, Program Host SHALL NOT BE LIABLE TO Participant OR TO ANY OTHER PERSON OR ENTITY FOR ANY GENERAL, PUNITIVE, SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR LOST PROFITS, OR ANY OTHER DAMAGES, COSTS OR LOSSES ARISING OUT OF THE Program Host’S SERVICES, MATERIALS, OR PRODUCTS, INCLUDING ATTORNEY’S FEES AND RELATED EXPENSES OF LITIGATION AND ARBITRATION. EXCEPT AS PROHIBITED BY LAW, TO THE EXTENT THERE IS LIABILITY FOUND AS TO THE Program Host, SUCH RECOVERY IS LIMITED TO THE AMOUNT THE Participant PAID FOR MATERIALS, PRODUCTS, OR SERVICES.

1. Indemnification and Release

To the extent permitted by law, each party hereby agrees to protect, indemnify, defend, and hold harmless the other and their respective managers, officers, members, partners, affiliates, owners, shareholders, beneficiaries, and their respective employees, agents, and contractors (collectively, “Representatives”) against all claim/losses, liabilities, damages, expenses, and costs arising out of or connected with the negligence or intentional misconduct of such party or its Representatives. Further, Participant on behalf of itself and its owners, affiliates, partners, subsidiaries, employees, agents, contractors, and consultants (collectively “Releasor”), waives any rights to recover from, and hereby forever agrees to release and hold harmless, Program Host and their respective owners, parent companies, affiliates, partners and subsidiaries, directors, officers, members, participants, employees, consultants, agents, legal representatives and assigns from any and all claims, costs, personal injuries, deaths, expenses, damages, actions and liabilities, of any nature, whether direct or indirect, known or unknown, foreseen or unforeseen (collectively “Claims”).

1. Force Majeure

Neither party shall be held liable or responsible to the other party nor be deemed to have defaulted under or breached this Agreement for failure or delay in fulfilling or performing any obligation under this Agreement when such failure or delay is caused by or results from causes beyond the reasonable control of the affected party, including but not limited to fire, floods, embargoes, war, acts of war, insurrections, riots, strikes, lockouts or other labor disturbances, or acts of God; provided, however, that the party so affected shall use reasonable commercial efforts to avoid or remove such causes of nonperformance, and shall continue performance hereunder with reasonable dispatch whenever such causes are removed. Either party shall provide the other party with prompt written notice of any delay or failure to perform that occurs by reason of force majeure.

1. Waiver

No waiver of any default by any party or parties to this Agreement shall be implied from any omission by a party or parties to any action on account of such default. If such default persists or is repeated, no express waiver shall affect any default other than the default specified in the express waiver, and that only for the time and to the extent therein stated.

1. Article Headings

All article, paragraph, and section headings set forth in the Agreement are intended for convenience only and shall not control or affect the meaning, construction, or effect of this Agreement or any of the provisions thereof. 

1. Severability

If any provision of this Agreement shall be declared invalid or unenforceable, such provision shall be deemed eliminated from this Agreement, and all remaining provisions shall continue in full force and effect.

1. Modification by Subsequent Agreement

This Agreement may be modified by subsequent agreement of the parties only by an instrument in writing signed by both of them.

1. Mediation

The parties agree to first attempt to resolve any dispute arising from this Agreement through good-faith, private mediation before pursuing arbitration or court proceedings. Mediation will take place online via a mutually agreed platform, or in The Hague, the Netherlands, unless otherwise agreed. Each party shall bear its own costs for mediation. If mediation does not resolve the matter, either party may pursue further legal remedies as permitted under this Agreement.

1. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the Netherlands, without regard to conflict-of-law principles.

1. Jurisdiction

Any disputes arising from or related to this Agreement shall be submitted to the exclusive jurisdiction of the competent court in The Hague, the Netherlands.

If a customer resides outside the European Union, the parties may agree to resolve the dispute through online mediation or arbitration under internationally recognized rules such as the International Chamber of Commerce (ICC) or UNCITRAL.

1. Digital Content and Right of Withdrawal (EU Consumers)

If you purchase digital content or access to a digital program from Farris & Company BV and you are a consumer within the European Union, you have the right to withdraw from your purchase within 14 days of the contract date.

However, under EU law, your right of withdrawal expires once you:

1. Give explicit consent to start receiving access or delivery of the digital program before the 14-day period has ended; and
2. Acknowledge that you lose your right of withdrawal once the digital program access begins; and
3. Farris & Company BV provides confirmation of your consent and acknowledgment in writing (e.g., by email or through the order confirmation page).

For business customers (B2B), the statutory right of withdrawal does not apply.

24. Digital Service Guarantee (EU Compliance)

Farris & Company BV ensures that all digital programs and services are supplied in accordance with the Agreement and EU consumer protection laws.
If the digital service is defective or not as described, the customer is entitled to request that the defect be corrected within a reasonable period.
If correction is not possible, the customer may be entitled to an appropriate price reduction or refund in accordance with applicable Dutch and EU law.

25. Language and Currency

This Agreement and all related materials are provided in English and shall be interpreted accordingly.

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

For EU customers, VAT (where applicable) will be calculated and displayed at checkout in accordance with Dutch VAT law.

26. Sole and Only Agreement

This Agreement contains the entire understanding between the parties with respect to the subject matter and supersedes any and all other prior written contracts and understandings (whether oral or written) between the parties. No amendment or modification of this Agreement shall be effective unless executed in writing by both parties.

27. Assignment; Successors and Assigns 

Participant agrees that Participant will not assign, sell, transfer, delegate, or otherwise dispose of, whether voluntarily or involuntarily, or by operation of law, any rights or obligations under this Agreement. Any such purported assignment, transfer, or delegation shall be null and void. Participant represents that Participant has not previously assigned or transferred any claims or rights released by him pursuant to this Agreement. Subject to the foregoing, this Agreement shall be binding upon and shall inure to the benefit of the Parties and their respective heirs, successors, attorneys, and permitted assigns. This Agreement shall not benefit any other person or entity except as specifically enumerated in this Agreement. 

28. Data Protection and Privacy (GDPR Compliance)

Farris & Company BV complies with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and all applicable Dutch data protection laws.
In the course of providing digital programs, memberships, and related services, Farris & Company BV acts as a data controller for personal data collected from customers and participants.

Data Collected

We collect only the personal data necessary to deliver and improve our programs, including:

• Name, email address, billing address, and payment information
• Login details for program access
• Communications and preferences related to services purchased

Purpose of Processing

Personal data is used solely for the following purposes:

• Fulfilling contractual obligations and providing access to digital programs
• Processing payments and issuing invoices
• Providing customer support and communicating about program updates
• Maintaining business and legal records
• Complying with legal or tax obligations under Dutch and EU law

Data Processors and Sub-Processors

Farris & Company BV may use GDPR-compliant third-party service providers (data processors) such as payment processors, hosting platforms, email marketing software, and customer management systems. These processors act solely under instruction of Farris & Company BV and maintain equivalent data protection safeguards.

Data Retention

Personal data is retained only as long as necessary to fulfill the purposes listed above, or as required by applicable law.

International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), Farris & Company BV ensures adequate protection under GDPR-compliant safeguards, such as Standard Contractual Clauses or equivalent measures.

Rights of Data Subjects

Under GDPR, individuals have the right to:

• Access, correct, or delete their personal data
• Withdraw consent for processing (where applicable)
• Restrict or object to processing
• Request data portability
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if they believe their data has been mishandled

Requests to exercise these rights can be made by contacting heather@heatherfarris.com.

Data Security

Farris & Company BV uses industry-standard security measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.